Privacy Policy

At Sprinkle & Sew, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website, sprinkleandsew.in.

1. Information We Collect

When you place an order, create an account, or contact us, we may collect information such as:

Your name
Billing and shipping address
Phone number
Email address
Order and purchase details
Payment-related information
Any information you provide when contacting our support team

We only collect information that is necessary to provide our services and process your orders.

2. How We Use Your Information

We may use your information to:

Process and deliver your orders
Confirm your orders and provide order updates
Arrange shipping through our delivery partners, including Delhivery
Process returns, exchanges, and refunds
Respond to your questions and customer support requests
Improve our website, products, and shopping experience
Send promotional or marketing communications, where permitted and where you have opted in
Prevent fraudulent or unauthorized transactions

3. Payment Information

Payments made through our website may be processed by third-party payment providers. We do not store your complete debit card, credit card, or banking details on our servers.

Payment information is handled securely by the applicable payment gateway according to its privacy and security practices.

4. Shipping Information

To deliver your order, we may share the necessary shipping information, such as your name, address, phone number, and order details, with our shipping and logistics partners, including Delhivery.

This information is shared only to the extent necessary to fulfill and deliver your order.

5. Cookies

Our website may use cookies and similar technologies to improve website functionality, remember your preferences, understand website usage, and provide a better shopping experience.

You can control or disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.

6. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third parties only when necessary to operate our business, including:

Payment service providers
Shipping and delivery partners
Website hosting and technical service providers
Website analytics and marketing service providers
Government authorities or legal bodies when required by law

These parties are expected to use your information only for the purposes for which it was provided.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

However, no method of transmission or storage over the internet can be guaranteed to be completely secure.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including order processing, customer support, accounting, legal, and regulatory requirements.

9. Your Rights

Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information.

If you would like to make a privacy-related request, please contact us using the details provided below.

10. Children’s Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or applicable legal requirements.

Any updates will be posted on this page with the revised Last Updated date.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Sprinkle & Sew
Website: sprinkleandsew.in
Email: suppport@sprinkleandsew.in

We are committed to keeping your information secure and providing you with a safe and reliable shopping experience.