Terms of Service

Welcome to Sprinkle & Se. By accessing or using our website, Sprinkleandsew.in, and placing an order with us, you agree to the following Terms & Conditions. Please read them carefully before using our website.

1. About Our Store

Sprinkle & Sew is an online store offering fashion and clothing products for customers in India.

We reserve the right to update product information, prices, availability, and these Terms & Conditions at any time without prior notice.

2. Products and Product Information

We make every effort to ensure that product descriptions, images, colours, sizes, and other information displayed on our website are accurate.

However, colours may appear slightly different depending on your device or screen settings.

Product availability may change without notice. If a product becomes unavailable after you place an order, we will contact you and provide an appropriate solution, including a refund where applicable.

3. Orders

When you place an order on our website, you agree to provide accurate and complete information, including your name, phone number, email address, and shipping address.

After placing an order, you will receive an order confirmation. An order is considered accepted once we have confirmed it for processing.

We reserve the right to cancel or refuse an order in cases including incorrect pricing, product unavailability, suspected fraudulent activity, or inaccurate customer information.

4. Pricing and Payment

All product prices displayed on our website are in Indian Rupees (INR).

Prices may change at any time without prior notice.

Payment must be completed using the payment methods available on our website. Your payment may be processed securely through third-party payment providers.

5. Shipping and Delivery

Orders are shipped through our delivery partner, Delhivery, or other shipping providers selected by us.

Delivery times may vary depending on your location, availability of products, weather conditions, courier delays, public holidays, or other circumstances beyond our control.

Once your order has been handed over to the shipping partner, tracking information may be provided to you where available.

We are not responsible for delays caused by the courier company or circumstances beyond our reasonable control.

6. Returns and Exchanges

We offer a 3-day return policy for eligible products.

Customers must request a return within 3 days of receiving the order. Products must be unused, unworn, unwashed, and in their original condition with all original tags and packaging intact.

Certain products may not be eligible for return or exchange due to hygiene or other product-specific reasons.

Please refer to our Return & Refund Policy for complete details regarding eligible returns, exchanges, and refunds.

7. Refunds

Once an approved return is received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be processed through the applicable payment method, subject to the terms of our Return & Refund Policy.

Shipping charges, if applicable, may be non-refundable.

8. Cancellation

Order cancellation requests may be accepted only before the order has been processed or shipped.

Once an order has been shipped, cancellation may no longer be possible and the applicable return policy will apply.

9. User Responsibilities

You agree not to:

* Use the website for any unlawful purpose
* Provide false or misleading information
* Attempt to interfere with the website’s security or functionality
* Copy, reproduce, or distribute our website content without permission
* Use our website in a way that may harm our business or other users

10. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics services, and other technology providers.

Your use of these services may also be subject to the terms and privacy policies of the respective third parties.

11. Website Availability

We make reasonable efforts to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, or completely free from errors.

We may temporarily suspend or modify the website for maintenance, updates, security, or other operational reasons.

12. Limitation of Liability

To the extent permitted by applicable law, Sprinkle & Sew will not be responsible for indirect or consequential losses arising from the use of our website or products.

Our liability relating to any order will generally be limited to the amount paid for that order, subject to applicable law.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.

14. Changes to These Terms

We may update these Terms & Conditions from time to time. Any changes will be posted on this page with the updated date.

By continuing to use our website after changes are posted, you agree to the updated Terms & Conditions.

15. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Sprinkle & Sew
Website: sprinkleandsew.in
Email: suppport@sprinkleandsew.in